Call Details
Call ID: call-0-63
Call Information
- Date & Time
- March 19, 2026 at 7:45:16 PM
- Clinic
- Goulburn Valley Health Shepparton
- Caller Number
- 0497 873 417
- Called Number
- (03) 5823 0300
- Duration
- 1m 1s
- Call Status
- completed
Classification
- Call Flow Type
- GP/Referrer (Urgent)
- Service Enquired
- —
- Outcome
- Transferred
- AI Handled
- No
- Escalated to Human
- Yes
- Escalation Reason
- urgent_gp
SMS & Booking Details
- SMS Type
- —
- Booking SMS Sent
- No
- Service Info SMS Sent
- No
- Portal Link SMS Sent
- No
- Mobile Captured
- —
AI Summary
No transcript available