Metrixa Call Analytics

Total Interactions

0 calls0 chats

-100.0%

AI Handled Rate

0.0%

Full 0%Partial 0%

Channel Mix

Calls0%

Chat100%

Total Savings

$36,855

AI ActivityLive

View all

MissedAUTO

X-Ray / OPG

2026-04-17T23:59:59.000Z·Lucas

Info ProvidedAUTO

General Information

2026-04-17T23:56:16.000Z·Wendouree

Booking Link SentAUTO

Appointment Booking

2026-04-17T23:12:28.000Z·Sebastopol

Booking Link SentAUTO

Appointment Query via WhatsApp

2026-04-17T23:01:40.000Z·Lucas

Booking Link SentAUTO

Appointment Query via SMS

2026-04-17T22:52:29.000Z·Bendigo

Booking Link SentAUTO

Appointment Query via SMS

2026-04-17T22:51:38.000Z·Wendouree

Booking Link SentAUTO

Appointment Query via SMS

2026-04-17T22:50:47.000Z·Wendouree

ResolvedAUTO

GP/Referrer (Routine)

2026-04-17T22:49:39.000Z·Lucas

EscalatedAUTO

Appointment Query via WhatsApp

2026-04-17T22:47:57.000Z·Bendigo

EscalatedAUTO

Appointment Query via WhatsApp

2026-04-17T22:42:49.000Z·Wendouree

Booking Link SentAUTO

Appointment Query via SMS

2026-04-17T22:10:18.000Z·Sebastopol

Booking Link SentAUTO

Appointment Query via SMS

2026-04-17T21:18:22.000Z·Wendouree

EscalatedAUTO

Appointment Query via WhatsApp

2026-04-17T21:09:23.000Z·Sebastopol

Booking Link SentAUTO

X-Ray / OPG

2026-04-17T20:43:53.000Z·Lucas

Booking Link SentAUTO

Appointment Query via Web Chat

2026-04-17T20:41:24.000Z·Bendigo

Booking Link SentAUTO

X-Ray / OPG

2026-04-17T20:39:06.000Z·Lucas

Info ProvidedAUTO

Prep Information via Web Chat

2026-04-17T20:37:13.000Z·Sebastopol

TransferredAUTO

GP/Referrer (Urgent)

2026-04-17T19:45:16.000Z·Shepparton

Info ProvidedAUTO

Location & Hours via SMS

2026-04-17T19:07:46.000Z·Bendigo

Timed OutAUTO

Appointment Query via WhatsApp

2026-04-17T19:06:18.000Z·Wendouree

Calls Over Time

Chats Over Time

Channel Comparison

Calls

Chat

AI Handled Rate

Calls0.0%

Chat0.0%

Avg Duration

Calls0s

Chat0s

Resolution Rate

Calls0.0%

Chat0.0%

Booking Conversion

Calls0.0%

Chat0.0%

Call Type Breakdown

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0total

Chat Type Breakdown

View details

0total

Booking Conversion

AI calls + web form submissions

View details

0 call bookings0 web form0 total · AI converts 0% vs manual 0%

AI vs Staff Cost

75% cost reduction

Staff Cost / Clinic / Day

$1,404

Period total: $49,140

AI Cost / Clinic / Day

$351

Period total: $12,285

You Save

$36,855

Savings rate75%

Recent Calls

20 shown

Time	Clinic	Caller	Type	Outcome	Duration	Handler
Apr 18, 9:59 AM	Lucas	***2428	X-Ray / OPG	Missed	12s	AI	View
Apr 18, 9:56 AM	Wendouree	***5585	General Information	Info Provided	1m 34s	AI	View
Apr 18, 9:12 AM	Sebastopol	***3455	Appointment Booking	Booking Link Sent	2m 51s	AI	View
Apr 18, 8:49 AM	Lucas	***0639	GP/Referrer (Routine)	Resolved	1m 42s	AI	View
Apr 18, 6:43 AM	Lucas	***0973	X-Ray / OPG	Booking Link Sent	2m 6s	AI	View
Apr 18, 6:39 AM	Lucas	***2535	X-Ray / OPG	Booking Link Sent	49s	AI	View
Apr 18, 5:45 AM	Shepparton	***3417	GP/Referrer (Urgent)	Transferred	1m 1s	AI	View
Apr 18, 5:00 AM	Bendigo	***3992	Appointment Booking	Booking Link Sent	1m 43s	AI	View
Apr 18, 4:49 AM	Shepparton	***4533	X-Ray / OPG	Missed	6s	AI	View
Apr 18, 4:04 AM	Wendouree	***2285	Appointment Booking	Transferred	1m 13s	AI	View
Apr 18, 3:59 AM	Bendigo	***7559	Appointment Booking	Booking Link Sent	2m 19s	AI	View
Apr 18, 3:48 AM	Wendouree	***4076	Appointment Booking	Booking Link Sent	2m 45s	AI	View
Apr 18, 3:45 AM	Bendigo	***0615	X-Ray / OPG	Abandoned	8s	AI	View
Apr 18, 3:41 AM	Wendouree	***7115	GP/Referrer (Routine)	Resolved	35s	AI	View
Apr 18, 3:37 AM	Bendigo	***3396	Appointment Booking	Booking Link Sent	2m 49s	AI	View
Apr 18, 3:36 AM	Lucas	***7447	GP/Referrer (Routine)	Resolved	30s	AI	View
Apr 18, 3:30 AM	Sebastopol	***2487	General Information	Info Provided	32s	AI	View
Apr 18, 3:30 AM	Sebastopol	***8591	GP/Referrer (Urgent)	Transferred	44s	AI	View
Apr 18, 3:25 AM	Lucas	***4718	Appointment Booking	Booking Link Sent	2m 21s	AI	View
Apr 18, 3:22 AM	Bendigo	***3630	Appointment Booking	Booking Link Sent	1m 33s	AI	View

20 calls shownAI handled: 20 · Human: 0