Agent Identity
Sarah
Sarah — Australian Female
English (Australian)
AI Controls
AI Enabled
Turn the AI agent on or off for this clinic
After-Hours Mode
Handle calls outside business hours
SMS Sending
Allow AI to send SMS links to callers
Callback Capture
Capture caller name + number for callbacks
Booking Channels
Take Call Bookings
AI answers the phone and handles the full booking during the call
Take Calls & Send Booking Link
AI answers, then texts the caller a booking URL to complete online
Chat Bookings
Accept bookings through the web chat bot
WhatsApp Bookings
Accept bookings through WhatsApp Business
iMessage Bookings
Accept bookings through Apple iMessage / Business Chat
Greeting & Scripts
minutes
Agent Status
Status
Active
After Hours
Enabled
SMS
Enabled
Max Duration
5 min
Call Book
On
Chat Book
On
WA Book
Off